Refund Policy

Last updated: March 09, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

You have a number of choices and we appreciate you giving us your business.

Subscriptions

If at any time during your 15 days using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs. If you are not satisfied, we will gladly offer you a FULL REFUND for your purchase.

Eazedesk doesn't force you into an annual subscription as a condition to use our services. We prefer to give you the flexibility to choose. In exchange for you signing up for an annual up-front commitment, we offer you a significant discount over the already-low monthly subscription cost. If at any time during your first 15 days using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs. If you are not satisfied, we will gladly offer you a FULL REFUND for your purchase.

We want you to be happy with our service throughout your entire contract, not only the first 15 days. If at any time during your contract we remove, break or discontinue functionality that was available at the time you signed up for your contract, we ask you to notify us immediately. If we fail to address it on a timely manner to your entire satisfaction, we will offer you a PRO-RATED REFUND for the reminder of your contract.

No-Auto-Renewal. None of your monthly or yearly subscriptions auto-renew until you choose for it.

Refund Duration: Refund once processed, it may take 5-7 working days to reflect back to original source of payment.

For questions, please e-mail info@eazedesk.com

Exception to our Refund Policy

Above mentioned refund is only applicable when the purchase is done on Eazedesk website. Eazedesk is not liable to provide refund if the purchase is done via other sources.

Please note that we will not entertain a request for refund (FULL or PRO-RATED) when we have suspended or terminated your access to Eazedesk Services due to a violation of our Terms of Service.